After submitting a request for their mail to be scanned, a user receives the document and can access or download it as a PDF for their records.
Accessing Your Mail Scans
To access the mail scans on Main View:
Log in to your mailbox.
Filter By Status for Open & Scan.
Tap the Mail ID of the mailpiece.
On the side view window, scroll to Mail Scans.
Click the content's image.
To access the mail scans on Grid View:
Log in to your mailbox.
Filter By Status for Open & Scan.
Tap the Image of the mailpiece.
On the side view window, scroll to Mail Scans.
Click the content's image.
To access the mail scans on Compact View:
Log in to your mailbox.
Filter By Status for Open & Scan.
Tap the Mail ID of the mailpiece.
On the side view window, scroll to Mail Scans.
Click the content's image.
Download Your Mail Scans
To download the mail scans on Main View:
Log in to your mailbox.
Filter By Status for open & scan.
Tap the Mail ID of the mailpiece.
On the side view window, scroll to Mail Scans.
Click the content's image.
To download, click the ⇩ downward arrow icon, which will open a new window to download the mail scan.
To download the mail scans on Grid View:
Log in to your mailbox.
Filter By Status for open & scan.
Tap the Image of the mailpiece.
On the side view window, scroll to Mail Scans.
Click the content's image.
To download, click the ⇩ downward arrow icon, which will open a new window to download the mail scan.
To download the mail scans on Compact View:
Log in to your mailbox.
Filter By Status for open & scan.
Tap the Mail ID of the mailpiece.
On the side view window, scroll to Mail Scans.
Click the content's image.
To download, click the ⇩ downward arrow icon, which will open a new window to download the mail scan.
