After submitting a request for their mail to be scanned, a user receives the document and they can access it at any time on the mobile app. To access your mailbox through the app, check out this article.
📌 To access your mail scans on the desktop version, follow the steps here.
Accessing Your Mail Scans
To access the mail scans on the mobile app:
Log in to your mailbox.
On the action tabs, click Opened & Scanned.
Tap the mailpiece you want access to.
Now click the document under Scans.
