Your virtual mailbox is a digital place where you can view and take action on your incoming mail -- from anywhere in the world.
🛑 Before you dive in, make sure you have received the email invitation to your virtual mailbox from your mail operator. That means a mailbox has been assigned just for you.
1. Activate Your Mailbox
Your mail operator will assign you a personal virtual mailbox and send an email invitation your way. Find it in your inbox and tap Activate Your Mailbox. Follow the prompts to register your account.
For more detailed steps, follow the steps to activate your mailbox.
2. Verify Your Identity
As a mail recipient, you must authorize your mail operator to receive your mail. Depending on the requirements established by your mail operator, you may be prompted to verify your identity when you activate your virtual mailbox.
3. Configure Your Settings
Head over to the ⚙️ Settings icon on the top right. For a walkthrough, check out our guide to configuring your settings.
4. Enable Mail Notifications
Go to the User Profile icon 👤 in the top right corner. Enable which notifications you want to receive and when. Learn more about notifications here.
5. View Your Mail & Submit Action Requests
Once postal mail starts arriving at your new physical address -- under your name, company, or authorized recipient's name -- your mail operator will upload a picture of your mail or package to your PilotoMail mailbox.
Based on your plan's offerings, you will choose how you want the operator to handle your mail. Some actions you may request are open and scan, forwarding, shredding, pickup, and more!
Learn more about action requests and how to make them here.