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Getting Started with Self-Serve
Getting Started with Self-Serve

Learn how to complete sign-up through self-serve.

Updated over a year ago

Your virtual mailbox is a digital place where you can view and take action on your incoming mail -- from anywhere in the world.

1. Select Your Plan & Sign-Up


Choose between monthly and annual pricing and select your preferred plan. Follow the prompts to register your account.

πŸ“Œ In the address section, input your residential address.

2. Provide your Payment Method and Create your Mailbox


You'll be able to see some of your plan details and will need to provide your billing information.

After payment is processed, you'll be prompted to Create Your Mailbox by selecting your location and providing your Company Registration Name or Full Legal Name.

3. Verify Your Identity


As a mail recipient, you must give your mail operator authorization to receive your mail. Depending on the requirements established by your mail operator, you may be prompted to verify your identity when you activate your virtual mailbox.

4. Configure Your Settings


Head over to the βš™οΈ Settings icon on the top right. For a walkthrough, check out our guide to configuring your settings.

5. Enable Mail Notifications


Go to the User Profile icon in the top right corner. Enable what notifications and when you want to receive them. Learn what notifications you can receive here.

6. View Your Mail & Submit Action Requests


Once postal mail starts arriving at your new physical address -- under your name, company, or authorized recipient's name -- your mail operator will upload a picture of your mail or package to your PilotoMail mailbox.

Based on your plan's offerings, you will choose how you want the operator to handle your mail. Some actions you may request are open and scan, forwarding, shredding, pickup, and more!

Learn more about action requests and how to make them here.

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