PilotoMail is a mail management platform for mailroom operators. Your PilotoMail space is where you can activate mailboxes for new renters, keep track of renter's mail, upload and assign incoming mail to virtual mailboxes, fulfill action requests, and sign out mail.
Read on to learn how to create your space and get started with PilotoMail.
1. Accept Email Invitation From PilotoMail
First, look for an email from no-reply@pilotomail.com. Proceed to open your operator invitation to PilotoMail, and click Accept Invitation.
📌 Note: To ensure delivery of your invite to create a space as a tenant, make sure to add PilotoMail to your address book, contacts, or safe list. If you have yet to receive our invitation or you're still having trouble, let our team know — we're here to help!
2. Register Your Account
After accepting the invitation, you will be directed to our Welcome to the Operator Portal page to create your account. Add your information and save. Welcome to PilotoMail!
3. Create Your First Space
As the main administrator, you will be tasked with creating the first space. Fill out your space's name and address. Keep in mind that the address is usually the address you provide your members to receive mail and will be used to autofill a renter's address at your space. Click Next when you are done.
📌 Note: You can add more spaces and toggle between them.
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