We enhanced the sidebar navigation to improve how you move between locations and manage key areas of your mail operations. Here’s how to get the most out of it:
Accessing the Sidebar Navigation
The navigation bar appears on the left side of the screen, just like before—but with updated structure and clarity.
You’ll find:
The current location name at the top
Quick access to all main sections: Mail, Requests, Mailboxes, Renters, Invoices, Compliance, Settings, and Support
Organized subsections, more on this below
Navigation Subsections by Area
Each main section includes sub-navigation links that help you focus on specific tasks:
Unassigned – Mail that hasn’t been assigned to a mailbox yet
Assigned – Mail that has already been assigned
All Mail – Full view of mail for the selected space
Requests
Pending – Mail service requests that still need action
Completed – Requests that have already been fulfilled
Mailboxes
Active – Currently active mailboxes
Cancelled – Mailboxes that have been cancelled
All Mailboxes – Complete list regardless of status
Invoices
Pending – Invoices waiting to be paid
Paid – Successfully completed payments
Failed – Invoices with failed payment attempts
All Invoices – Full invoice history for the space
Compliance
Compliant – Renters or members who have completed compliance
Not Compliant – Renters or members who are still missing compliance steps
All – Full view of all renters or members regardless of compliance status
Switching Between Locations (Previously Spaces)
Click the location name at the very top of the sidebar.
A dropdown will open showing all locations you have access to.
Each entry shows the name of the space and how many mailboxes it contains.
Click any location to instantly switch — your view will refresh to show mail for that location.
Accessing the "Manage Locations" Screen
Open the location dropdown at the top of the sidebar.
Click "Manage Spaces".
This opens the Space Settings screen.
In the settings, you can:
Edit the space name, phone number, and address
Configure compliance settings such as enforcement level, grace period, and automated follow-up emails by locations. Read more on Compliance by Location here.