To ensure compliance with U.S. federal regulations, we've created a fully automated compliance process with our seamless and secure ID verification.
To be compliant in PilotoMail, a renter will be prompted to follow a step-by-step verification process.
📌 Note: A mailbox renter, including all mail recipients that will be receiving mail at your space, need to be compliant.
Setting Up Compliance in PilotoMail
Visit your Settings, under Account Details.
Head over to Mailbox Settings and upload your agents/notary signature for CMRA completion.
Activate or deactivate CMRA compliance in the toggle button.
Enter the number of days before enforcing compliance. If you do not wish to enforce compliance, simply deactivate the toggle button without adding the number of days.
📌 Note: Pending compliance: A renter's compliance will remain pending in the system until they check every step. While pending compliance, a renter can still view their incoming mail, but not make any actions requests.