For a CMRA (Commercial Mail Receiving Agent) to comply with USPS regulations, the renter must give a CMRA authorization to accept and handle their mail. This CMRA must also verify and confirm a renter's identity to accept their mail.
To complete the process, a renter must provide their CMRA with two IDs and fill out a form (1583 Form).
Where can you complete the compliance process?
💻 Desktop: Chrome, Firefox, and Edge are the recommended browsers.
Upload for approval.
Submit your IDs for your operator to approve.
1. Submit 2 identification documents for approval.
Click Begin Compliance.
The first verification is the Identity Verification or photo ID, from the list of approved IDs shown, choose one and upload the file in the Upload File section.
Our OCR technology will capture the information from the ID and fill in the corresponding fields. If any of the information was not captured correctly, please feel free to edit it with the corresponding information.
Click Next to submit the second ID.
For the second ID, follow the same steps.
2. Answer these additional questions for your 1583 Form.
Let us know which Type of Service you are requesting for your mailbox.
Let us know whether you are a court-ordered protected individual. If you are not a court-ordered protected individual, click Next.
If you are a court-ordered protected individual, please upload a copy of your court order, and click Next.
3. Sign your 1583 Form electronically through the platform.
After you’ve verified your 2 IDs and answered the additional questions, you can now review your 1583 form. After review, click Next.
Add your signature in the box below Sign Here and click Sign and Submit.
📌 Or you can manually fill out and sign the 1583 form, found here, and deliver it to
your operator for them to upload.
4. Wait for your operator to approve your IDs.
Your mailbox status will be pending until your operator approves your IDs.
