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Schedule a Pick-Up Request

Learn how to schedule a pick-up request.

Updated over a year ago

Your operator can have your mail ready for a quick pick-up with our scheduled pick-up request. Follow our steps below to schedule a pick-up.

How To Schedule a Pick-Up


Once you are signed in to your virtual mailbox, request the pick up of a single piece of mail by:

  1. Clicking on the image or Mail ID of the mailpiece you'd like to pick up.

  2. Click the⚡️ lightning icon.

  3. From the dropdown, select Pickup.

  4. Choose the delivery type from the options provided, and choose the day and time you want to pick up the mail.

  5. Click Submit Request.

To request multiple pieces of mail to be ready for pick up:

  1. Select all the pieces you want to pick up by clicking on each checkbox to select.

  2. To your right, click Request.

  3. On the dropdown, select Pickup.

  4. Choose the delivery type from the options provided, and choose the day and time you want to pick up the mail.

  5. Click Submit Request.


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