PilotoMail works best when all your mailbox renters are on board. We’ve put together a customizable email template that you can send to introduce everyone to their new virtual mailbox.
Instructions
Copy the template below and paste it into a new email message.
Customize the [placeholder text].
Add additional context to help your mailbox renters understand how PilotoMail works.
Remove any content that isn't relevant to them.
Send the email to your mailbox renters and be ready with canned responses and our Help Center to answer any questions or comments.
Hello [Name],
We have some exciting news to share with you! Your mailbox has gone virtual with [add your space name]'s state-of-the-art virtual mailbox service.
Now, you can view and manage your mail from anywhere in the world and keep a record of it. You can also take action on it at your convenience, whether you need to request to have a piece of mail scanned or forwarded, your packages ready for pickup, or a check deposited. [Edit offerings as you wish]
Here are some features of your new virtual mailbox:
Manage users seamlessly by designating Authorized Recipients and Authorized Staff.
Toggle between different mailboxes for different companies.
Easily comply with CMRA forms by auto-filling with your information.
Upload IDs to your account with ease.
Getting started is easy. Here's what you need to do:
Step 1: Look out for an email invitation from no-reply@pilotomail.com. If you can't find it on your inbox, check you promotions and spam folders.
Step 2: Accept the invitation and register your mailbox.
Step 3: Complete the ID verification process to give us permission to accept your mail.
Here's a getting started guide to learn how to use your new virtual mailbox.
If you have any questions or feedback, don't hesitate to reach out to us at [your email address here].
Best regards,
[Your Name]